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Increase your customer engagement and loyalty with the Omnichannel WhatsApp API platform.

We have been trusted by 1000+ industries & institutions

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With Maxchat's WhatsApp API Gateway, you can make

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Broadcast

Send unlimited information broadcast message

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Chatbot

Automatically respond to messages by keywords

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CRM Omnichannel

Manage all your social media communication channels with a single dashboard

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Green Tick

Get WhatsApp name masking & Green Tick

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OTP

Send unlimited authentication OTP codes

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Webhook

Integrate your system with REST API & webhook

Service Product

Accelerate your business with the best WhatsApp API from Maxchat.

All Packages include

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Support After Sales
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Free Online Training
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Webhook & REST API

Conversation Top UP

Inbound Message
Service Conversation
Rp274   Rp0 / Conversation Session*

The first message is initiated by the customer to the Official WhatsApp. If there are any Conversations outside of the template (HSM) afterwards, then the following chats are free within 24 hours.

Outbound Message
Utility Conversation
Rp 294 / Conversation Session

Utility messages (notification) sent by Official Whatsapp to customers

Authentication Conversation
Rp 437 / Conversation Session

Authentication messages (OTP) sent by Official Whatsapp to customers

Marketing Conversation
Rp 596 / Conversation Session

Marketing messages sent by Official WhatsApp to customers

*The Minimum Top Up amount is Rp1.000.000

* Adjusting price for the international market

Why Choose Maxchat?

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After sales Support

Responsive after-sales service through WhatsApp groups, call center, email, and online meetings

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Customize System

Customized additional features tailored to specific needs

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Flexible Integration

API integration with various internal and external applications and systems

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Affordable Prices

We offer packages that can be tailored to your needs and budget, with options including basic, pro, or custom packages

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Data Security

End-to-end encryption and NDA (Non-Disclosure Agreement) ensure that only the communicating parties can view the message contents

FAQ

You can send audio, video, or document files using our service. We recommend a maximum file size of 1 MB.
There is no maximum limit on the number of messages that can be sent. However, please use the service responsibly. Misuse of the service may result in account suspension by WhatsApp.
For the basic package, the service can be used within 1x24 hours. For the pro package, it may take approximately 14-21 working days.
Yes, Maxchat API is an official WhatsApp API.
The basic package does not have the green checkmark verification. The pro package can have the green checkmark verification if approved by Meta. All policies regarding name masking and green checkmark verification are decided by WhatsApp/Meta.
Yes, you can use Endpoint API and Webhook.
Maxchat Omnichannel is integrated with Whatsapp Email, Telegram, Messenger, Instagram, Twitter, Tokped, Shopee
Yes, Maxchat does not have access to customer data due to NDA and end-to-end encryption system of WhatsApp.
Not all businesses can use the WhatsApp Business API. There are some industries that are not eligible for Official WhatsApp Business, some examples are (Gambling, Alcohol & Drugs). You can check whether your business is eligible or not by click here
There are several things you need to prepare for the WhatsApp Business API registration process, namely:
  1. Facebook Business Manager Account
  2. Business Legality Documents such as SIUP, TDP, NIB, etc.
  3. Telephone number and business name.
  4. Website, email and other business information.